Privacy Policy — Your Data at 77sz

1. Introduction

This Privacy Policy applies to the 77sz online gaming platform, including the 77sz website and any associated mobile applications available for Android and iOS. It explains how 77sz collects, processes, stores and protects the personal information of Pakistani players who register and use the platform.

By registering an account on 77sz and using any part of the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should not use the 77sz platform.

This policy is written in plain English so that players in Pakistan can read and understand exactly what happens to their data without needing a legal background. If anything here is unclear, reach out to the 77sz support team before continuing to use the platform.

2. Data We Collect

77sz collects personal data in the following categories depending on how you use the platform:

• Registration data — your full name, date of birth, email address, mobile phone number and any other information provided when creating your 77sz account.
• Identity verification data — copies of government-issued identity documents such as a CNIC (Computerised National Identity Card), passport or other documents submitted when your account is verified.
• Payment data — PKR deposit and withdrawal records, the payment methods used (JazzCash, Easypaisa, Raast, bank transfer, cards, mobile wallets) and associated transaction references. Full payment credentials such as card numbers are handled directly by the payment provider and are not stored by 77sz.
• Gaming and betting activity — records of bets placed, casino game sessions, bonus usage, win and loss history, and any sporting events or markets wagered on, including Cricket, PSL, T20 matches, Football and Esports.
• Technical and device data — IP address, device type, operating system, browser type, session timestamps and connection logs collected automatically when you access the platform.
• Communications data — records of your interactions with 77sz support including chat logs, emails and any other communications you initiate with the team.
• Responsible gaming data — any deposit limits, session limits or self-exclusion requests you make through your account settings.

3. Why We Collect It

Every category of data collected by 77sz has a specific and legitimate purpose. The table below outlines the main data types, the reason they are collected and the basis on which they are processed.

We do not use your personal data for automated profiling that produces significant legal effects on you without human review. Routine automated processing such as fraud pattern detection is subject to manual follow-up when an account action is triggered.

4. Payments & PKR Transaction Data

When you make a deposit or request a withdrawal on 77sz using JazzCash, Easypaisa, Raast, bank transfer, cards or other supported mobile wallets, the financial transaction itself is processed by the relevant payment provider — not directly by 77sz servers.

77sz receives and stores a transaction record which includes the amount in PKR, the date and time, the payment method type (e.g. JazzCash), a transaction reference number and the outcome (success or failure). Full account credentials such as your JazzCash PIN, bank account password or card CVV are entered directly into the payment provider's interface and are never transmitted to or stored by 77sz.

• PKR transaction records are retained for financial audit and compliance purposes for a period consistent with the requirements applicable to payment service providers operating in the region.
• If a withdrawal is held pending identity verification, the relevant transaction record will remain on hold until the verification process is completed or the request is cancelled.
• In the event of a disputed transaction, 77sz may share relevant transaction records with the payment provider or a relevant dispute resolution process to resolve the matter.

5. Sharing Your Data

77sz does not sell, rent or trade your personal data to third-party marketing companies, data brokers or advertisers. Data is shared only in the following specific and necessary circumstances:

• Payment processors — JazzCash, Easypaisa, Raast and other payment providers receive the data necessary to process your PKR deposits and withdrawals. Each provider operates under their own privacy and security obligations.
• Identity verification providers — where third-party KYC (Know Your Customer) services are used to verify identity documents, relevant document images and identity data are shared with that provider solely for verification purposes.
• Fraud prevention and security services — anonymised or aggregated device and connection data may be shared with fraud detection systems to identify suspicious activity patterns across the platform.
• Game software providers — providers of casino games, slots, live casino and fish game content may receive the session data required to render games and record results. This is limited to what is technically necessary for the game to function.
• Legal and regulatory requirements — if 77sz is required by a valid legal process, court order or applicable legal obligation to disclose certain data, it will do so to the extent required and will inform you where legally permitted to do so.

All third-party service providers who handle personal data on behalf of 77sz are subject to data processing agreements that require them to use the data only for the specified purpose and to implement appropriate security measures.

6. Cookies & Tracking Technologies

77sz uses cookies and similar tracking technologies on the platform website and in the mobile app. These technologies help the platform function correctly, keep your session active after login and allow us to understand how players use the platform so we can improve it.

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in, security tokens and load balancing cookies. You cannot opt out of essential cookies without also losing access to the platform.
• Functional cookies — remember your preferences such as language settings, last visited section and display options. These improve your experience but are not strictly required for the platform to work.
• Analytics cookies — collect anonymised information about how players navigate the platform, which pages are visited most and where users drop off. This data is used internally to improve platform design and performance. It is not linked back to individually identifiable players.
• Security cookies — used to detect unusual login patterns, flag suspicious sessions and prevent unauthorised access to player accounts.

Most web browsers allow you to manage cookie preferences through your browser settings. Disabling functional or analytics cookies will not affect your ability to use the core platform features, but some preference settings may not be retained between sessions.

7. Security Measures

Protecting your personal data from unauthorised access, disclosure, alteration or destruction is a fundamental obligation 77sz takes seriously. The platform implements a layered security approach that includes:

• TLS encryption on all connections between your device and 77sz servers, ensuring that data in transit cannot be intercepted.
• Encrypted data storage for sensitive fields including personal identifiers and identity document references.
• Access controls that restrict internal access to personal data on a strict need-to-know basis. Not all 77sz staff can access player personal data — access is role-limited and logged.
• Two-factor authentication options available for player accounts to add an extra layer of protection against unauthorised login.
• Automated fraud monitoring that flags unusual login locations, rapid successive login attempts and other patterns consistent with account compromise.

Despite these measures, no internet-connected system can guarantee absolute security. In the unlikely event of a data breach that affects registered player data, 77sz will assess the nature and scope of the breach and notify affected players as required.

8. Data Retention

77sz retains personal data only for as long as it is necessary for the purposes described in this policy or as required by applicable legal, audit and compliance obligations. The following general retention periods apply:

• Active account data — retained for the full duration that your account remains registered and active on the platform.
• Post-closure account data — following account closure, core identity and transaction records are retained for a reasonable period to meet anti-money-laundering, dispute resolution and fraud investigation requirements. This is typically several years from the date of closure.
• Communication records — support chat logs and email correspondence are retained for a limited period sufficient to allow follow-up and quality review.
• Marketing consent records — records of marketing preferences and consent or withdrawal of consent are retained as required to demonstrate compliance.

When personal data is no longer required and the retention period has passed, it is securely deleted or anonymised so that it can no longer be linked to an individual player.

9. Your Rights Over Your Data

As a registered player on 77sz you have the following rights in relation to your personal data. To exercise any of these rights, contact the 77sz support team with your registered account details and a description of your request.

77sz will respond to valid data rights requests within a reasonable timeframe. In some cases additional identity verification may be required before a request is actioned to ensure we are responding to the genuine account holder.

10. Minors

77sz is strictly an adults-only platform. No person under the age of 18 is permitted to register, deposit, play or otherwise use the platform in any capacity. We do not knowingly collect personal data from individuals under 18.

If a minor has registered an account by misrepresenting their age, that account will be closed immediately upon discovery. Any deposits made will be returned to the payment source used after verification, and any winnings generated during the period of underage use will be voided.

If you are a parent or guardian and believe a minor has used the 77sz platform, contact support immediately with the relevant details so the matter can be investigated and resolved promptly.

We strongly encourage parents and guardians in Pakistan to use available parental control tools on shared devices to prevent minors from accessing online gaming platforms.

11. Changes to This Policy

77sz may update this Privacy Policy from time to time to reflect changes in platform features, data processing practices or applicable legal requirements. When material changes are made, registered players will be notified via their registered email address or mobile number.

The "Last updated" date at the top of this page will be revised every time changes are made. We recommend bookmarking this page and reviewing it periodically. Continued use of the 77sz platform after a policy update constitutes acceptance of the revised Privacy Policy.

If you disagree with changes to this policy and no longer wish to use the platform, you may request account closure by contacting support. Outstanding balances will be processed in accordance with standard withdrawal procedures.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights or have a concern about how your personal information has been handled, please contact the 77sz support team through the in-platform live chat or via the support email address listed in the footer of this page.

When contacting us about a data matter, please include your registered account username or mobile number so we can locate your account and respond accurately. Do not include sensitive details such as passwords or payment PINs in any message you send to support.